ServiceNow Developer - Data Systems Analysts, Inc.

DSA is seeking a highly qualified ServiceNow Developer with an active secret clearance to join our team remotely.

Required Qualifications

• Active Secret security clearance
• BS degree in Engineering or Computer Science (Requisite experience may be substituted for a degree.)
• DoD 8570.01 IAT or IAM Level II certification
• Five years of experience in information technology with specific focus on ServiceNow development and administration.
• Experience with JavaScript, REST API, MySQL, Linux
• Strong understanding and work experience in Web services, SOAP, email
• Strong understanding of ITIL v3 processes
• Experience with ServiceNow toolset and integrations with related systems
• Experience developing, releasing, and maintaining software solutions.
• Knowledge of helpdesk and change control industry and related business management applications.
• Significant experience with ServiceNow modules including Service Catalog, Incident/problem, Asset Management, Reporting and Configuration
• Strong customer service skills and demonstrated interest in continuous improvement.
• Demonstrated ability to effectively communicate with a variety of audiences including senior level management.
• Proven ability to manage multiple projects with changing priorities and requirements.
• Strong verbal and written communication skills
• Ability to operate independently, or collaboratively across multiple functional areas.

• ServiceNow Certified Application Developer Certification
• ServiceNow Certified Implementation Specialist - Software Asset Management
• ITIL v3 certification
• Experience in working with cloud technologies, including Amazon Web Services (AWS) or Microsoft Azure
• Experience with relational databases such as MySQL, Oracle, and SQL Server

Key Responsibilities
The ServiceNow Developer will determine and implement solutions for new features, capabilities, and tools integrations with ServiceNow to address key system requirements for the mission. You will follow best practices to configure, enhance, and maintain ServiceNow platform implementations across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management. You will develop solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow.
Many of DSA's positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. DSA is proud to be an Affirmative Action/Equal Opportunity Employer. DSA is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws. DSA requires background checks, where permitted, by law. DSA is an E-Verify Employer.
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