ServiceNow Architect - Purple Drive

Overview:

• The ServiceNow Architect will be instrumental in designing and implementing ServiceNow solutions that align with business needs and drive operational efficiency.
• The ideal candidate will have over 15+ years of experience in IT service management and a deep understanding of ServiceNow architecture and best practices.

Mandatory:

ServiceNow ITSM, ITOM, HRSD, CSM

ServiceNow scripting (Glide, JavaScript, AngularJS).

Experience:

• 15+ years of experience in IT, with 5+ years of hands-on experience working with the ServiceNow platform.
• Proven experience as a ServiceNow Architect, delivering large-scale ServiceNow implementations across multiple modules.
• Expertise in ServiceNow ITSM, ITOM, HRSD, CSM, and custom application development using the App Engine.

Skills:

• Deep knowledge of ServiceNow architecture, data models, security, and best practices.
• Proficient in designing complex workflows, business rules, client scripts, and integrations using ServiceNow scripting (Glide, JavaScript, AngularJS).
• Experience with ServiceNow integrations via REST/SOAP APIs and other integration tools (Integration Hub, Orchestration).
• Familiarity with ServiceNow's CMDB, Discovery, and Service Mapping capabilities.
• Ability to work with agile development methodologies and project management tools such as Jira.

Education:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• ServiceNow certifications such as Certified System Administrator, Certified Application Developer, Certified Implementation Specialist (ITSM, ITOM, HRSD) are highly desirable.

Preferred Qualifications:

• Experience with ITIL, DevOps, and cloud-based platforms such as AWS or Azure.
• Hands-on experience with Now Experience Framework, UI Builder, and custom component development.
• Familiarity with other enterprise systems (e.g., Salesforce, SAP, Oracle) is a plus point and their integration with ServiceNow.
• Strong leadership, communication, and stakeholder management skills.