ServiceNow Architect at Tata Consultancy Services

Job Role: ServiceNow Architect

Skills: CTA and ServiceNow CSM

Job Type: Full Time

Location: Auburn Hill, MI (Onsite)

Job Description:

Must have skills:

ServiceNow Certified Technical Architect (CTA) and/or ServiceNow CSM (Customer Service Management) experience Integrations

Experience Required:

• Experience on Customer Service Management (CSM) OR ServiceNow Certified Technical Architect
• Service Portal, CSM, Next UI Framework, Integration Hub
• Experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Designer​
• Experience on designing best fit solutions using ServiceNow capabilities.
• Experience in designing Integration architecture with ServiceNow.
• Experience in leveraging ServiceNow best practices in designing solutions.
• Good to have experience on ServiceNow Sourcing & Procurement, HRSD, CMDB, Hardware, Software Asset Management, Discovery, Service Mapping and event Management.
• Knowledge of ITIL processes