ServiceNow Admin/Developer Subject Matter Expert (SME) - Damco Solutions Inc
Rochester, NY
About the Job
Job Title: ServiceNow Admin/Developer Subject Matter Expert (SME)
Client Location: Rochester, NY (100% Remote)
10-15 hours per week
Job Summary:
We are looking for a skilled ServiceNow Admin/Developer Subject Matter Expert (SME) with 10-12 years of experience to support our direct client in the energy sector. This role requires expertise in ServiceNow administration and development, focusing on an on-premises ticketing tool rather than a cloud-based system. The ideal candidate will have experience in both administration and development aspects of ServiceNow and preferably hold relevant certifications.
Key Responsibilities:
" Provide expert guidance and support in ServiceNow administration and development for the client's on-premises system.
" Manage and maintain the ServiceNow ticketing tool to optimize workflows and ensure smooth operations.
" Collaborate with stakeholders to gather requirements, implement changes, and improve system functionality.
" Offer technical expertise and troubleshooting support as needed.
" Ensure best practices are followed in development, deployment, and maintenance of the ServiceNow environment.
Required Skills:
" 10-12 years in ServiceNow administration and development roles.
" Strong hands-on experience in ServiceNow administration and development, with deep understanding of on-premises deployments.
" Experience managing ServiceNow ticketing tool configurations and workflows.
" Strong analytical and troubleshooting abilities for resolving technical issues.
" Excellent communication skills to work effectively with remote teams and client stakeholders.
Preferred Qualifications:
" ServiceNow Certified Administrator or Developer preferred.
Client Location: Rochester, NY (100% Remote)
10-15 hours per week
Job Summary:
We are looking for a skilled ServiceNow Admin/Developer Subject Matter Expert (SME) with 10-12 years of experience to support our direct client in the energy sector. This role requires expertise in ServiceNow administration and development, focusing on an on-premises ticketing tool rather than a cloud-based system. The ideal candidate will have experience in both administration and development aspects of ServiceNow and preferably hold relevant certifications.
Key Responsibilities:
" Provide expert guidance and support in ServiceNow administration and development for the client's on-premises system.
" Manage and maintain the ServiceNow ticketing tool to optimize workflows and ensure smooth operations.
" Collaborate with stakeholders to gather requirements, implement changes, and improve system functionality.
" Offer technical expertise and troubleshooting support as needed.
" Ensure best practices are followed in development, deployment, and maintenance of the ServiceNow environment.
Required Skills:
" 10-12 years in ServiceNow administration and development roles.
" Strong hands-on experience in ServiceNow administration and development, with deep understanding of on-premises deployments.
" Experience managing ServiceNow ticketing tool configurations and workflows.
" Strong analytical and troubleshooting abilities for resolving technical issues.
" Excellent communication skills to work effectively with remote teams and client stakeholders.
Preferred Qualifications:
" ServiceNow Certified Administrator or Developer preferred.
Source : Damco Solutions Inc