Service Writer and Estimator - RPG LLC

Job Opportunity: Collision Shop Service Writer/Estimator

About Our Company: More than just a repair shop - our client are dedicated to restoring vehicles to their pre-collision state. With a focus on quality craftsmanship and customer satisfaction, we strive to exceed expectations in every repair we undertake. Join us in our mission to deliver excellence in automotive care and become a valued member of our dynamic team.

Position: Service Writer/Estimator
Compensation: $25 - $30 per hour

Responsibilities:

• Partner closely with technicians to meticulously craft comprehensive estimates post-vehicle teardown, ensuring accuracy and thoroughness in every detail.
• Enforce strict adherence to manufacturer repair protocols, upholding our commitment to delivering top-tier workmanship.
• Maintain open lines of communication with the parts department, swiftly resolving any supply chain or inventory hiccups to minimize disruptions in repair workflow.
• Collaborate with production management to supervise and expedite repairs, prioritizing timely project completion without compromising on quality.
• Conduct productive sessions with external field adjusters, finalizing repair plans to align seamlessly with customer preferences and expectations.
• Coordinate with fellow estimators to streamline sublet work processes, establishing realistic timelines for project completion.
• Execute additional tasks delegated by supervisors, contributing to the seamless functioning of our collision shop operations.

Requirements:

• Demonstrated expertise as a Service Writer or Estimator within the collision repair sector.
• Proficiency in utilization of estimating software such as Audatex, CCC ONE, or Mitchell.
• Comprehensive understanding of OEM repair procedures and industry benchmarks.
• Exceptional verbal and written communication skills, facilitating effective interaction with technicians, clients, and external stakeholders.
• Keen attention to detail coupled with a commitment to precision in estimating tasks.
• Capacity to juggle multiple responsibilities and prioritize tasks within a fast-paced work environment.
• Strong organizational acumen, adept at managing concurrent projects efficiently.
• Familiarity with automotive parts and procurement processes.
• Adaptability to emerging technologies and evolving repair methodologies.
• High school diploma or equivalent; additional certification or training in automotive repair or estimating is advantageous.

Benefits:

• Competitive hourly compensation ranging from $25 to $30.
• Opportunities for career progression and professional growth.
• Supportive team atmosphere fostering collaboration and personal development.
• Potential for performance-based bonuses or incentives.

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