Service Technician - PrideStaff

We are currently seeking an individual to join our team as a Service Technician in our
Technical Department located in Whites Creek, TN.

In this role you will have the opportunity to:
? Trouble shoot, diagnose, and repair all models and makes of equipment sold and distributed 
? Perform engine rework projects. Duties include, but are not limited to, loading, and
unloading engines, adding, or removing parts, testing engines, fueling, and draining.
? Provide technical assistance on the tech line by supplying customers with technical service
information over the phone and via email.
? Respond to customer orders, key orders into Software system, and provide parts details, costs, and
availability to customers via phone and email.
? Process returns to vendor (RTV) orders to include working with vendors to gain return
authorization and defective items credits, processing the return order and shipping.
? Service and maintain shop equipment, stock supplies and cleaning chemicals, perform grounds
care, as well as facility and vehicle maintenance.
? Serve as support to the warehouse team, as necessary, during high volume times with picking,
packing, and shipping of orders and general warehouse clean up.



POSITION MINIMUM & PREFERRED QUALIFICATIONS:
? High School diploma or equivalent
? Valid Driver's license
? 5 years experience in small engine/ equipment service and repair
? Honda Master Tech service training level
? Engine service school training (any brand or make)
? Small Power Equipment service training (any brand or make)



WORK ENVIRONMENT:
This position is in a warehouse service shop with an air-conditioned office.

Full complement of tools for day-to-day service and repair of small engines and equipment and access to
lifting devices for heavy equipment (i.e., lifting hoist, forklift, pallet jack).
Requires frequent standing kneeling, stooping, bending, reaching, lifting, walking, and sitting.



BENEFITS:
? Competitive hourly wage starting at $22.00 per hour, depending on experience.



Once hired on:
? Medical, dental, vision
? 401k with company match
? Paid time off program
? (7) paid company holidays
? Recognition and rewards programs