Service Technician - A B Business Solutions

Tired of the repetitive corporate world? A&B Business Solutions has a track record of outstanding employee appreciation with an average employee tenure over 9 years. We pride ourselves on being manufacture certified while helping to develop strong communities and servicing businesses.  We don’t take ourselves too seriously so we can enjoy the journey. Our code of honor is to always tell the truth, train harder than anyone, and to hold ourselves and each other accountable. We impact our community with paid volunteer hours and community involvement. We utilize the metaphor of an eagle, as an eagle is a fighter that protects its family and soars higher and higher to see the full vision.

One of our big focus points is our culture. We have sponsored events and activities throughout the community, two free lunches per month, bonus opportunities, departmental retreats, anniversary and birthday recognition. We offer flexibility and paid time off to allow our team a work/life balance.  Training and continued development are part of the job at A&B. Come join our team with a great environment of being family owned.

Full Benefits: Health, Dental, Vision, Life Insurance, Long Term Disability, Accidental Death & Dismemberment, Community Involvement & Volunteer Opportunities, Paid Time Off, Bonus Opportunities, 401K Retirement Program, Employee Assistance Program.

A&B Business Solutions is a company who places a focus on supporting Businesses and our communities through developing great team members and providing an outstanding customer experience. Established in 1981 we have the stability most are searching for to start a career. We offer paid on-the-job training both hands-on and classroom. We are searching for career-minded people who thrive on opportunity and providing great customer service. The role of the Field Service Technician will be to support our printer and copier customer base.

Major Goals and Responsibilities:

• Provide an outstanding customer experience through great communication and support.
• Perform field repairs and maintenance on various office equipment to manufacturers specifications
• Manage your day completing service calls to meeting customer expectations and company processes
• Maintain accurate repair records for time, part, and company assets
• Manage your car stock inventory
• Performs other duties as directed by Service Management
• Ability to make decisions, use the tools available and the resources of others to accomplish objectives
• Able to work comfortably with a variety of customers and associates
• Flexible attitude and versatility in learning
• High level of comfort using computers, tablets, phones, or other handheld devices

Qualification and Education Requirements:

• High school diploma or GED
• Background in electronics and/or mechanical devices a plus
• Vocational Technical education is helpful a plus
• Natural mechanical or electronic ability
• Clean driving record and valid driver’s license

People Managed:  None

Compensation:  Hourly

BENEFITS:

• Paid Training
• Paid Time Off
• Full Benefits
• Competitive Salary
• Bonus Opportunities
• Community Involvement and Volunteering opportunities
• Team Environment with the ability to share and incorporate individual ideas
• 401k Retirement Program
• Employee Assistance Program

A&B Business is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability