Service Technician - Westway Ford

**Must be at least 18 years old to be considered. **

Position Overview

At Westway Ford, getting customers back on the road is what drives us. We’re looking for an Auto Technician or Auto Mechanic to join our team, and we’re interested in talking to candidates at various experience levels. As an Auto Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail will make you a valuable asset to the team as you ensure repairs are completed on time and while delivering top-notch work to delight our customers. Our team consists of talented, caring and dedicated people who find it a pleasure to take care of our customers, while learning more about the ever-changing auto industry and gaining new experiences in a busy environment. If you're looking to join a growing team, take a look and apply today!

Daily Responsibilities:

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty

Minimum Job Requirements

• High School diploma or equivalent
• Automotive technical training (varies based on store needs)
• General Mechanical skills, manual dexterity and able to operate power and hand tools, and other types of machinery
• Attention to detail
• Organization and follow-up skills
• Demonstrated customer service skills
• Positive, friendly attitude, along with an eagerness to improve
• Knowledge of the automotive repair life cycle
• Ability to operate an automobile, including manual transmission vehicles
• Valid in-state driver’s license, and have and maintain an acceptable, safe driving record

What We Offer

• Health insurance plans
• 401K plans
• Paid time off
• Opportunities for advancement and ongoing Ford Training and certifications 
• Supportive management team

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.