Service Technician - Hiring Now at Grubb Properties

Title: Senior Apartment Maintenance Technician

Location: Link Apartments® Calyx - Chapel Hill, NC

Supervisor: Property Manager

Summary:

Are you a seasoned maintenance wizard with a knack for solving problems before they even arise? Do you thrive in a fast-paced environment where no two days are the same? If you're a skilled Senior Apartment Maintenance Technician looking for a new challenge, then listen up! We're on the hunt for a dynamic individual who can wield a wrench like a superhero and keep our apartment community running like a well-oiled machine. If you're ready to roll up your sleeves and be the hero our residents deserve, then we want YOU on our team!

Key Responsibilities:

1. HVAC and Plumbing Maintenance: Inspect and maintain all HVAC systems and plumbing to ensure optimal functionality. Keep roofs, and gutters in top condition.
2. Contractor Oversight: Assist supervisors in overseeing outside contractors, ensuring quality workmanship and adherence to property standards.
3. Service Request Prioritization: Take ownership of prioritizing service requests, collaborating with teammates to deliver efficient and satisfactory solutions. Monitor apartment vacancies and initiate turnover processes with repairs.
4. Preventative Maintenance: Schedule and complete quarterly preventative maintenance to prolong equipment lifespan and minimize costly repairs.
5. Resident Satisfaction: Provide written explanations of work performed in each unit, ensuring residents are informed and satisfied. Maintain a clean, safe, and welcoming community environment, fostering positive relationships between residents and maintenance staff.
6. Pool Maintenance: Assist in the operation and maintenance of the pool area, ensuring compliance with local regulations and maintaining proper chemical levels.
7. Timely Work Order Completion: Complete all work orders within a 24-hour timeframe, demonstrating efficiency and dedication to resident needs.
8. Compliance and Safety: Adhere to all company personnel directives and safety requirements. Report any hazardous, emergency, or policy-violating situations promptly.
9. Team Collaboration: Assist property managers and supervisors in scheduling and assigning maintenance personnel for routine and emergency coverage. Share 24-hour emergency call duties with other team members.
10. Training and Development: Support supervisors in managing and training other maintenance team members, fostering a culture of continuous learning and improvement.
11. Inventory Management: Assist in organizing and maintaining proper inventory levels of essential supplies, ensuring tools and equipment are in good working condition.
12. Property Appearance: Maintain a tidy property appearance by keeping it free of trash and debris, and diligently maintaining all assigned areas of the property.

Our ideal candidate has:

• Education/Experience: Requires a high school diploma or equivalent (GED) and at least five years of experience in the field, providing an opportunity for candidates with diverse educational backgrounds.
• Technical Knowledge: Strong understanding of heat pump, HVAC, plumbing, electrical systems, and carpentry, with HVAC certification and Certified Pool Operator license preferred or willingness to obtain.
• Interpersonal Skills: Pleasing personality and ability to work with and understand the problems and attitudes of residents, fostering positive relationships.
• Mechanical Aptitude: Good mechanical skills and interest and enthusiasm for the job, with a proactive approach to identifying and resolving maintenance issues.
• Communication: Clear communicator to residents and teammates, ensuring effective communication of repair timelines and processes.

Physical Demands:

• Flexibility in Schedule: Ability to work evenings and weekends, and participate in an on-call schedule, ensuring timely response to maintenance issues.
• Work Environment: Works in residential buildings and outdoors, encountering various weather conditions.
• Supervision: Works under limited supervision, demonstrating self-motivation and independence in task completion.
• Mobility: Frequently moves about to coordinate work, requiring physical agility and stamina.
• Physical Tasks: Regularly walks, climbs stairs or ladders, bends, stoops, reaches, uses equipment with hands, pulls, and lifts objects weighing up to 50 lbs.
• Driving Requirement: Ability to operate a golf cart for transportation within the property. Must have reliable transportation and a valid driver's license.

At Grubb Properties, we understand the dynamic nature of the Senior Apartment Maintenance Technician role, and the critical features outlined may be subject to change for reasons such as reasonable accommodation or evolving business needs. This job description is not exhaustive, and you may be called upon to undertake non-essential assignments to showcase your unique talents. We are committed to creating an inclusive and equal-opportunity workplace, fostering diversity, and encouraging individuals from all backgrounds to apply.

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MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME. THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE

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