Service Specialist - IST Management Services

Consider a new career today as a Service Specialist with IST Management Services. With 1,800 employees in 38 cities across the U.S., IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

HOURLY RATE OF PAY: $17.50 - 18.50 Hourly

Essential Duties and Responsibilities:

• Microsoft Teams Experience a Plus
• Conference Room/Hospitality 
• Light admin duties in maintain daily logs and records/operating mailing, copy and fax equipment/maintain copier equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned
• Shipping & Receiving/ordering supplies
• Updating employee lists
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers/lift large bundles of mail, overnight packages and shipments of paper
• Handle time-sensitive material like confidential, urgent packages
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines/take direction from supervisor or site manager
• Participate in cross-training Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures/perform other tasks as assigned

To be considered for this position, you must meet the following qualifications:

• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks/ability to meet employer's attendance policy
• A valid drivers license and access to reliable transportation to and from work
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.