Service Specialist - Office Production Center - IST Management Services

IST Management Services is seeking a driven, professional entry-level Service Specialist to join our team for our Downtown Phoenix Law Firm account. As a Service Specialist, you will work with your team to execute all site operations pertaining to office services including mail room services, copy services, light facilities maintenance, hospitality, conference room set-ups for Zoom/Team meetings,  and basic audio-visual equipment.

Schedule: Monday - Friday- no nights, no weekends!

Compensation: $16.00 - $16.00 an hour

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

Who We Are

IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 25 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members in 2020.

Check out istmanagement.com for more info on us!

Responsibilities:

• Copy Center - printing, scanning, document layout and quality control
• Mail Room - preparing shipments, processing incoming and outgoing mail and receiving incoming packages
• AV/IT Services - set up Zoom/Team meetings, troubleshooting, setting up workstations and provide assistance as needed
• Hospitality - Kitchen maintenance, supply ordering, back up reception
• Willingness to cross-train in all departments
• Maintain effective written and oral communications with clients and employees
• Adhere to all safety procedures and policy procedures
• Ability to work independently and in a team setting

Qualifications:

• High school diploma or equivalent (GED) is required
• Knowledge of Microsoft Office and basic computer and Internet savvy
• Must have customer service skills, and be able to maintain a consistent, high level of service
• Ability to lift up to 55 pounds on occasion
• Standing for long periods of time; significant walking
• Superb time management, privatization, problem-solving, and organizational skills; ability to meet deadlines

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.