Service Sales Representative - Reliance Fire Protection

Reliance Fire Protection, Inc., a subsidiary of Davis-Ulmer Sprinkler Company, is a full-service fire protection contractor with complete design, installation, inspection, testing and maintenance capability.

As a member of the Davis-Ulmer Family of Companies, we believe that investing and empowering our employees as leaders, we will develop an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

JOB SUMMARY:

Due to continued growth, we are looking to add a Service Sales Rep to our team in Capital Heights, MD. The Service Sales Representative will be responsible for quoting deficiencies, estimating, and laying the groundwork for the contract sales process.

RESPONSIBILITIES:

• Assists in obtaining information needed for each job such as, Purchase Order numbers, tax-exempt form, insurance certificates, deficiency information, and certified payroll information
• Assists in the scheduling of inspections (monthly/quarterly/annually) per the contract with the customer and the Companies inspectors to ensure compliance with state and local codes and the customer's contract
• Assists in the scheduling of service worked based on quotes signed
• Collects inspection reports from the inspectors in a timely manner and ensure the correct reports are received per job order prior to billing; checks for deficiencies and quotes as necessary
• Scans and uploads documents to the online document storage system to include invoices, purchase orders, contracts and other information need based on the customer
• Follows up with customer on deficiencies quoted
• Books and creates jobs for inspections and service calls within the system; invoices after the job is complete per the company policies and procedures
• Assists with the invoicing of customers, follow-up for collections of customers for the inspection department
• Responsible for customer and vendor relations
• Other duties as assigned by manager

QUALIFICATIONS/ EDUCATION/ EXPERIENCE REQUIREMENTS:

• High School Diploma/GED with Associate Degree preferred
• Experience in an administrative setting or equivalent combination of education and experience is a plus, but not necessary
• Notary public a plus
• Good oral, written, telephone and customer service skills
• Good time management, organizational and interpersonal skills
• Ability to assist both internal and external customers
• Ability to define problems, collect data, establish facts and draw valid conclusion
• Ability to read, analyze, and interpret general business procedures and regulations
• Moderate to advanced computer skills, with advanced proficiency in Excel

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid driver's license

PHYSICAL DEMANDS and WORK ENVIRONMENT:

• Office environment - moderate noise
• Mostly sedentary role with the need to move about the office to copy, scan, fax and file
• May require light lifting
• Requires working on computers and phones consistently throughout the day

Wage Range: $40,000-$80,000 per year, dependent on experience

WHY WORK FOR RELIANCE FIRE PROTECTION?

• We offer competitive pay for experienced individuals.
• We are owned by the APi Group, a publicly traded, multi-billion-dollar corporation based in Minnesota. This is a benefit that provides financial support and backing, world-class training, and leadership development.
• We offer an industry leading benefits package that includes medical, dental, vision, and other benefits.
• We are an engaged organization with strong and authentic values, with clear evidence of trust and fairness, where two-way promises and commitments are understood and fulfilled.
• We hire people whose values align with ours. This is a key element of our People/Talent Development Operating Code.
• Many of our employees have worked with us for over 30 years. We believe if you invest in the right people, you will create long-lasting professional relationships that benefit everyone

Davis-Ulmer and our Family of Companies offer a competitive benefits package which includes health, dental, and vision insurance, a 401K match program, employer funded profit-sharing plan and a variety of voluntary benefits.

Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/Veteran

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."

Equal Opportunity Employer, including disabled and veterans.

Equal Opportunity Employer, including disabled and veterans.