Service Sales Representative - ShoffnerKalthoff MES, Inc.

As a Service Sales Representative, you will focus on getting to know the owners and operators of commercial businesses. Through your understanding of them and the HVAC and Plumbing needs of each property, you will develop and offer them solutions to enable the best, most efficient and reliable outcomes. Our products include maintenance, repair, and replacement of all building environmental processes, HVAC, and plumbing systems.

Benefits:

• Two Blue Cross/Blue Shield Medical Plans (non-tobacco) offered at no premium cost to all employees.
• Company paid short-term disability and voluntary long-term disability.
• Full array of other benefits including Vision, Dental and optional insurance coverage.
• 7 paid holidays.
• Paid time off (PTO) program - begin accruing hours as of Day 1.
• 401(k) Plan with multiple investment options.
• Company provided Employee Assistance Program.
• Employee discount programs.
• Company-paid and voluntary life insurance.

Principle Duties and Responsibilities:

• Identify, target, and capture new customers and reinvigorate past relationships.
• Drive new opportunities by working with Company leaders to develop the scope of work and estimate the cost.
• Nurture relationships with existing customers to identify opportunities to improve building performance and profitably grow our business.
• Consolidate and refer information by collecting, organizing, and assembling data for reports, presentations, and special projects.
• Maintain a competitive advantage by learning about competitors’ activities and reporting to management.
• Develop owner asset and sales plans and contribute to building owner and/or manager budgeting and planning processes.
• Maintains customer satisfaction by investigating service concerns, implementing corrective action, and communicating with customers and staff as needed.
• Communicates customer perceptions by gathering customer feedback and sharing information with management.
• Works closely with other business units to achieve sales and quality goals.

Experience, training, and certifications:

• 5 or more years of experience in the HVAC/R trade in either new construction or service is preferred.
• Background in a sales field that focuses on building and maintaining customer relationships can be a substitute for HVAC/R experience.

Additional Requirements:

• Maintain a positive, cooperative, and teachable attitude.
• Initiative; self-motivated; self-starter.
• Excellent communication and customer service skills.
• Able to pass a background and drug screening.
• Ability to pass MVR check.
• Ability to travel within your assigned region.

Comfort Systems USA - Bristol, the region's leader in HVAC/R and Plumbing services. We have a well-established reputation for quality work done by quality people and are one of the top 3 largest mechanical contractors in the nation and the value leader in the market.

Comfort Systems USA - Bristol is an Equal Opportunity and Affirmative Action employer.  All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.