Service Porter - Concord Honda - Sonic Automotive

At Concord Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.

Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the country with over 120 dealerships nationwide...

It's time to make the most important move of your career.  From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Summary

The Service Porter will be responsible in maintaining the dealership’s appearance, assisting with vehicle movement, and delivering exceptional customer service.

Duties and Responsibilities

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Move and park vehicles in the dealership premises and to maintain flow of traffic.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Keep the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
• Support service departments with various tasks as required (i.e., Replenish vehicle fluids and minor vehicle assistance tasks)
• Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

• Valid driver’s license with a clean driving record
• Physically able to drive and move vehicles
• Strong attention to detail to maintain the dealership’s professional appearance
• Excellent communication skills and interpersonal skills
• Must be authorized to work in the USA
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Experience:

• Previous experience in a similar role or automotive industry is preferred
• Basic knowledge of vehicles is a plus

Compensation (Hourly):

• $18.00 / hour

*The Porter Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of eighteen dollars an hour*

Schedule: 

• FULL TIME
• 5 days a week / 2 days off
• Sundays off
• Weekend availability required

Benefits:

• Medical, dental, vision insurance
• 401k plan with company match
• Paid Time Off accrual
• Closed for Thanksgiving day and Christmas day
• Employee discounts on purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company

All your information will be kept confidential according to EEOC guidelines