Service Manager at Swift Transportation
West Point, GA
About the Job
Hiring Immediately!
Service Manager
Experience Required: Four years heavy duty vehicle and one year maintenance supervision or a minimum of 2 years in a Foreman position.
Pay: 60k to 80k Depending on experience
Shift: Monday to Friday 6am to 5pm
Accelerate your Career!
When you join the Swift Team, you have a powerful force of experienced diesel technicians, Leaders, and Trainers behind you. One that always has your back. We’re one of the biggest fleets on the road and we make our presence known, with more than 13,000 trucks, 60,000 trailers, 12,000 company drivers, and over 700 fleet technicians. We’re dedicated to those who keep our trucks moving and we need skilled diesel mechanics to be the backbone of our fleet.
Join a team that provides hands-on OEM training with manufacturers such as Freightliner, International, Volvo, Cummins, and Detroit. Our fleet mechanics enjoy continual opportunities for growth and career advancement.
Job Responsibilities: What you will do
- As a Service Leader, you will maximize the efficiency of the maintenance work force and ensure cost effective utilization of the maintenance facility. Also, duties includes:
- Leads the maintenance shop and provides daily supervision of shop supervisors/lead persons/shop employees.
- Follows company procedures to ensure parts are purchased through Swift national accounts. Monitors the purchasing and takes corrective action when out of compliance.
- Responsible for parts inventories, fuel inventories, receipts and processing of Po's for payment of parts, outside labor and repairs.
- responsible for local warranty claims and the warranty returns process.
- Communicates truck availability status; responsible for repair decisions made on equipment in the region.
- Responsible for employee training using the Swift M grade training packet, ensures that each technician has an up to date packet and a process for signing them off on each shift. Responsible for training safety programs for maintenance employees, OSHA, EPA, Right to Know, and Forklift certification.
- Leads accident estimates and bids for equipment outsourced from their location.
- Responsible for building and yard maintenance to ensure the shop is equipped adequately and safely.
- Interviews and hires prospective maintenance employees.
- Ensures the shop meets all government regulations (state and federal E.P.A. OSHA).
- Negotiates with local vendor for uniforms, trash, hazardous material disposal, chemical supplies, etc.
- Responsible for the completion of OEM and Swift recalls on their assigned equipment and equipment repaired at their facility.
- Responsible for the preventative maintenance of the equipment assigned to their terminal as well as through traffic and trailers located at customer sites within 200 miles. Ensures that Swift trailers located on their yards are inspected daily through safety lanes or yard checks. Ensures assigned customer locations have a written schedule on when tire inflation and safety checks are performed.
- Leads customer site trailer maintenance and is responsible to increase uptime and to reduce outsourcing, improve customer satisfaction, and communicates high cost areas to the Regional Directors. Provides feedback on Customer site programs.
- Performs periodic onsite inspections at their yards and customer locations to evaluate the success of their Shop Operations maintenance program.
- Interacts with all departments to measure maintenance performance; make corrective action recommendations based on findings.
- Participates in field maintenance cost reduction programs and interacts effectively with company and departmental personnel.
- Conduct and/or coordinate reviews of SOP programs and policies to ensure appropriate support is provided to their shop
What we offer:
Comprehensive Benefits Package which includes:
- 401(K) Company Match
- Overtime Eligible
- Medical, Dental, Vision, Disability, Supplemental and Life Insurance, Health and Dependent FSA
- Employee Assistance Program
- Paid Time Off
- Employee Stock Purchase Plan
- Employee Discounts
- Tuition Covered Colleges or Tuition Assistance Programs
- Tool / Boot Purchase Program
- Potential quarterly bonus pay based on company performance
- Immediate holiday pay
- Continual shop technician web/ hands-on training
Qualifications: What you need to bring
- Skills: Computer keyboarding, 10-key, good verbal and written communication.
- Education: Bachelor's degree or equivalent combination of education and/or experience required.
- Experience Required: Four years heavy duty vehicle and one year maintenance supervision or a minimum of 2 years in a Foreman position, accounting and business leadership desired, parts and tire experience helpful, experience in OSHA, EPA helpful, along with hiring and interviewing also helpful with experience in vendor negotiating a plus.
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
We look forward to you joining the team!
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