Service Manager - Insight Global

Required Skills & Experience

Experience managing scheduling, dispatching, debriefing technicians

Extensive experience in new cabling/telecommunication

Excellent written and verbal communication skills

Ability to assist in P&L of a branch location

Nice to Have Skills & Experience

Prior parking industry experience

Job Description

Our client, an industry leader in automated Parking Systems and Services, is looking for a Service Manager local to the Bay Area region. This person will be responsible for achieving branch operational goals by managing customer service requests, management of 4 field technicians, and assisting in project installations. This individual will work cross functionally with sales, operations, project management to help deliver on project installations and servicing existing products. This role will require traveling between the San Leandro and Sacramento offices roughly 60% of the time. Our client provides a company vehicle and tools to travel to customer sites to fix mechanical, hardware, and software problems with their automated parking system. Problems that often occur are mechanical issues with access gates, cabling or network issues with POS Systems, credit card readers, and onsite camera's. This role will also be responsible for management & documentation of inventory and warehouse staff. Our client is looking to pay around $35-$40/hr with some flexibility based on years of experience.