Service Manager - Miracle CDJR of Aiken

Second generation, family-owned dealership since 1979. We take great pride in the way we manage our dealerships. We want to be a part of the community, not just another new and used car dealer. We have a mission statement that is the foundation of our philosophy:

"Meeting Expectations is our business, Exceeding them is our Goal"

We know everyone has a choice and everyone has expectations, we also know it is our job to earn your business.

What We’re Looking For

We are seeking a Service Manager with excellent customer and leadership service skills and a winning attitude. This individual will maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.

What We Offer

• Top industry pay
• Competitive and motivating environment
• Immediate impact – quick onboarding
• Continued education
• Dedicated leadership team
• Flexible scheduling
• 401K with match
• Life insurance
• 24 hour access to group doctors
• Chaplin services
• Medical/Dental Insurance

RESPONSIBILITIES:

• Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.

• Required to understand and keep abreast of all federal, state and local regulations that affect their operations.

• Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.

• Interacting with and managing a staff of technicians

• Leading our service management & reconditioning activities

• Interacting with external vendors

• Fulfilling all service activities needed to meet or exceed operating plan goals

• Implementing and maintaining effective reconditioning processes and flows

• Effective vehicle production and inventory control

• Managing technician productivity

• This is a hands-on, working position

REQUIREMENTS:

• ASE Certifications desired

• CDJR Experience Required  

• Strong communication skills to deal with customers, employees and vendors.

• Valid driver's license with clean driving record. 

• At least 2 years of automotive management and automotive customer service experience

• Experience with implementing structured business processes

• A hard-working can-do attitude

• Excellent interpersonal and management skills