Service Manager - Chenega Corporation

Overview

The Service Manager is responsible for directly overseeing a team providing service to customers.

Responsibilities

• Supports Sales & Operations.
• Create and implement processes to grow the department’s success.
• Ensure the team adheres to and supports company policies, procedures and applicable Codes.
• Maintain database of all service jobs and inspections in FileMaker Pro
• Manage the overall performance of the assigned team.
• Responsible for Service Inventory control.
• Achieve sales, profit, inventory, and payroll goals.
• Assist with annual inspections, semi-annual inspections and repairs of various Fire Alarm and Clean Agent Suppression systems.
• Other duties as assigned.

Qualifications

• Minimum of 5 years’ industry experience, required.
• Experience with multiple fire alarm manufacturers.
• NICET Level II, or higher, preferred.
• Journeyman ES-03J or EE98J preferred
• Management experience preferred.
• Mechanical and electrical aptitude, preferred.
• Basic and advanced math skills, required.
• Ability to read and interpret electrical schematics, engineered drawings and equipment manuals.
• Excellent troubleshooting skills and attention to detail.
• Strong communication and leadership abilities

Knowledge, Skills and Abilities:

• Strong attention to detail.
• Exceptional verbal and written communication skills.