Service Lead for Blue Yonder Warehouse Management System at HCLTech

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000 people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. (www.hcltech.com )

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place.

We are looking for a highly talented and self- motivated Lead for Blue Yonder Warehouse Management System to join us on our journey in advancing the technological world through innovation and creativity.

Job Title:  Service Lead for Blue Yonder Warehouse Management System

Job ID: 2532546

Position Type: Full-time

Location: Phoenix, AZ

Role/Responsibilities

1. Application Support: Provide guidance and assistance in the development and evolution of applicable Business Architecture Capability Models.

2.Technical Expertise: Troubleshoot and resolve application or infrastructure issues related to Red Prairie.

3.Relationship Management: Collaborate with senior business leaders, operations, risk, and compliance teams.

4.Global Coordination: Represent local business requirements within the global technology organization.

5.Process Adherence: Ensure adherence to firm-wide and regulatory requirements.

6.Incident and Problem Management: Oversee measurement, reporting, and resolution of incidents and problems within Investments IT.

Qualifications & Experience 

Minimum Requirements                                                                                                 

Applicants should have over 12 years of experience with Blue Yonder WMS, including a minimum of 5 years in configuration, customization, and system administration, and relevant degrees and certifications such as ITIL, CISSP, PMP, and AWS.2

Pay Range in Phoenix, AZ 

Base Salary: $135k to 145k per annum

In addition, this position qualifies for benefits like health insurance, paid time off (PTO), 401(K). Exact compensation may vary based on skills, experience, education, and/or to comply with federal or state law.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Equality & Opportunity for All 

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.