Service Excellence Leader - HVAC/R - Remote - Budderfly
Shelton, CT
About the Job
Saving the World! Help Wanted…
Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.
Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America's Fastest-Growing Private Companies list.
We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!
We have an opportunity for a motivated individual to fill the role of an HVAC Service Technician. In this position, the successful candidate will be responsible for ensuring optimal, efficient operation of the fleet of Budderfly HVAC Units.
Why this Role is Important:
HVAC Replacement with Ultra-High Efficient Units is the most recent endeavor initiated by Budderfly to save energy on our customers' sites. Ensuring that these HVAC units are properly maintained and retain the most efficient control parameters is vital to the success of this Replacement program. Budderfly is also leading the industry in providing refrigeration maintenance services to ensure reliable, efficient operation of our customers' equipment. This role is a key player leading the impactful team across North America, which is tasked with ensuring that these units continue to operate at the utmost efficiency in our endeavor to save energy with any tools possible.
Responsibilities:
- Ensuring optimal customer service to dispatch requests for the North American Service Excellence team.
- Owning all functions of the Service Excellence (In-house HVAC/R Service Technician) team.
- Establishing Service Excellence Advancement program to promote team member career advancement
- Driving the continued excellent operation of Budderfly HVAC Units across North America.
- Building Service Excellence Technician teams across key markets in North America
- Developing administrative and training programs for the North American Service Excellence team.
- Guiding the development of the Budderfly Service Excellence (In-house Service Technician) team.
- Being available to respond to team member calls when needed.
- Ability to travel (expected to be up to 25%) across North America to the Service Excellence home bases.
- Motivating all reports to work safely in compliance with OSHA and Budderfly standards
Desired Skills and Experience:
- Advanced mechanical and electrical technician experience.
- HVAC Controls experience. Familiarity with Lennox Core Controllers and Carrier SystemVu controllers is a benefit.
- Experience with building teams of service technicians across a variety of geographic locations.
- Enjoys continuous learning, as supported by your organization, both technically and professionally.
- Desire to help shape a developing team in an organization with a bright future.
Remote with occasional travel.
Compensation is based on factors including level of experience, skillset, qualifications, and location.
What We Offer:
- Career advancement opportunities in a fast-growing, supportive company environment
- Competitive pay
- Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
- Opportunity to work as part of a team that values its members and works together to achieve positive change.
Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.
We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career web page as a result of your disability.