Service Dispatcher Job - Spherion

Spherion Staffing is looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Pay $18-25/hour DOE
Monday - Friday 8-5pm, other hours as needed

Responsibilities:
-Receive emergency and non-emergency calls and record significant information
-Address problems and requests by transmitting information or providing solutions
-Receive and dispatch orders for products or deliveries
-Prioritize calls according to urgency and importance
-Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
-Monitor the route and status of field units to coordinate and prioritize their schedule
-Provide field units with information about orders, traffic, obstacles and requirements
-Enter data in computer system and maintain logs and records of calls, activities and other information

Working hours: 8:00 AM - 5:00 PM

Skills:
See below

Education:
High School

Experience:
1-4 years

Qualifications:
-High School Diploma or GED
-Minimum of 2 years' of proven experience as dispatcher
-Tech-savvy with knowledge of relevant methods (CAD)
-Fast typing with experience in data entry
-Knowledge of procedures and guideline for emergency situations
-Outstanding organizational and multitasking abilities
-Active listener with excellent communication skills
-Sound judgement and critical thinking
-Drug screen and background check is required


To be considered, please apply online at www.spherion.com/apply
If you have any questions please contact Nicole St. Marie at 701-412-2884

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).