Service - Diesel Technician III - Rihm Kenworth - Albert Lea

Company Introduction: 

Our family-owned and operated business is driven by our 4 Es of Doing Business – Effective, Efficient, Equity and Expansion. We look for exceptional candidates who embrace our values to join our team. If you possess a strong work ethic and an appetite to increase your experience, skill set and knowledge as a Diesel Technician III with an established organization, you could be the right fit for Rihm Family Companies. Please apply today.

Why RIHM? Please watch the video

Position Summary: 

To perform both engine and chassis repairs on primarily Kenworth trucks, but also Peterbilt, International, Freightliner, vocational vehicles, and other makes. The scope of the job includes diagnosis, troubleshooting, and writing detailed stories for documentation purposes in addition to the physical work done on the truck.  

BENEFITS WE OFFER: 

•  VERY COMPETETIVE PAY! 
• Generous Personal Time Off Plan (PTO) + Holidays 
• Medical, Dental, Prescription & Vision Coverage 
• Health Savings Account (HSA) with Employer Contribution 
• Flexible Spending Account (FSA) 
• 401(k) Savings Plan + Employer Match 
• Employer Paid Basic Term Life and AD&D Coverage 
• Employer Paid Long Term Disability Insurance 
• Short Term Disability Available with Employer Contribution 
• Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity) 
• Company Paid Training 
• Employee Assistance Program 
• Company Discounts (ex. Verizon Employee Discount)  
• Red Wing Shoe Safety Footwear Program 
• Annual Tool Reimbursement Program 

Essential Position Functions/Responsibilities 

• Provides technical services to vehicles and equipment. 
• Reads job order and observes and listens to vehicles in operation to resolve malfunctions and plan work procedures. 
• Follows checklists to ensure all critical parts are examined. 
• Coordinates with warranty administrators to ensure maximum profit recapture, including answering questions after repair and tagging warranty parts for return. 
• Adheres to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation. 
• Maintains designated workspace in an organized and clean manner.  
• Completes all work according to the applicable safety requirements and published procedures. 
• Properly completes all work assigned by service manager/advisor and test drives vehicles to verify that issues are fixed. 
• Participates in technical training assigned by management.  
• Ensures customer vehicles are returned at same level of cleanliness prior to being serviced.  
• Makes every effort to achieve production objectives set by management. 
• Examines protective guards, loose bolts, and specified safety devices on trucks and adjusts as needed. 
• Develops and maintains friendly and courteous relationships with customers, visitors, and coworkers. 

Education & Essential Qualifications:  

• High School Diploma or GED 
• 1+ years Fleet or Dealership experience 
• Possess own tools 

Skills: 

• Strong written and verbal communication skills 
• Customer service skills to ensure friendly and professional interactions with customers 

Key Attributes/Characteristics: 

• Honest, dependable, organized & resourceful 
• Must be self-motivated and professional  
• Dedication to teamwork and collaboration 
• Must have the desire to provide strong customer service 
• Independent thinking 

 Preferred Qualifications: 

• ASE certification 
• CDL certification 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• The employee must be able to regularly lift and/or move up to 50 pounds. 
• Specific vision abilities required by this job include close vision, depth perception, peripheral vision, color vision and ability to adjust focus. 
• The employee is regularly required to use arms, hands and fingers to feel, grasp, push, pull or squeeze and reach. 
• The employee is frequently required to stand, walk, sit, stoop, kneel, crouch, or crawl and talk and hear. 
• The employee is often required to climb and occasionally required to balance. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and vibration. 
• The employee may be exposed to fumes or airborne particles. 
• The noise level in the work environment is usually moderate and occasionally loud. 

This job description is not designed to contain a comprehensive list of tasks, responsibilities, or duties. Rihm Family Companies reserves the right to amend this document to meet legal, business, and organization requirements as necessary.  

 Rihm Family Companies is an Equal Opportunity Employer. At RFC we are committed to treating all employees and applicants equitably based upon merit and experience, without regard to race/ethnicity, religion, gender identity/expression, disability, veteran status, or any other legally protected classification.