Service Desk II - Zachary Piper LLC

Piper Companies is looking for a Service Desk Analyst on-site in the University City area of Philadelphia.

Responsibilities for the Service Desk Analyst:

·       Provide end-user support on-site resolving Hardware and Software issues

·       Work with Microsoft products including 365/Azure Active Directory

·       Provide basic Network Support (Routers/Switches)

·       Ability to setup workstations and assists in A/V troubleshooting and support

·      ***Ability to work 5 Days a week on-site***

Qualifications for the Service Desk Analyst:

·       3+ years as a Service Desk Analyst (Required)

·       Experience with PC/Laptop Setup/Decommissioning

·       Experience with of Office 365, Azure (Microsoft Products)

·       Skilled in utilizing ticketing systems for support resolution

Compensation/Benefits for the Service Desk Analyst:

·       $25-$30/hr (Long-Term 1-2 year W2 Contract)

• Benefits options available.

Keywords:

help desk support, service desk, help desk technician, windows technician, imaging technician, support technician, desktop technician, windows, windows xp, windows, 7, windows 10, inventory, active directory, office 365, sccm, imaging, upgrade, migration, citrix, services delivery, hardware, pc, tablets, change controls, epic, vendor management, equipment management, vbscript, desktop, sop, servers, databases, os, middleware, sdlc, benefits, vacation, holiday, 401k, azure

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