Service Department Dispatcher - Advantage Chevrolet of Hodgkins

Advantage Chevrolet is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks! We are seeking a Dispatcher for our busy Service Department. Even if you are a Service Advisor with the right experience, we encourage you to apply! If you are looking for an opportunity with excellent career growth then join our team and help us grow to the next level!

What We Offer:

• Competitive pay
• Medical, dental, vision insurance
• Vacation/holiday pay – when eligible
• Ongoing professional development and company training
• Opportunities for advancement and growth potential

Responsibilities:

• Dispatch work to appropriate technicians
• Oversee technicians productivity on a daily basis
• Responsible for overseeing quality control
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order

• REQUIREMENTS
• Proven record of achieving exceptional customer satisfaction
• Above-average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs
• CSI and customer retention focused