Service Coordinator - Fives
Sylvania, OH 43560
About the Job
Fives Group is seeking a Service Coordinator in the Toledo, OH area.
About Fives Group
Fives Group, headquartered in Paris, France, is an industrial engineering group founded in 1812 that designs and supplies machines, process equipment and production lines for the world's largest industrial groups including the aluminum, steel, tube and pipe, glass, automotive, aerospace, logistics, cement, and energy sectors. In 2018, Fives achieved sales of $2 billion with a team of close to 8,500 employees and a network of over 100 operational units in over 25 countries.
Summary:
We are looking for a skilled Service Coordinator to provide customer service, administrative, and clerical services. Service Coordinator duties include ensuring accuracy and efficiency of operations, processing and monitoring service work and reports, and dispatching field service technicians for customer assignments.
Job Responsibilities:
Benefits:
Hired employees will receive great benefits along with an extremely competitive compensation package. Benefits include Health, Dental, Vision, Life, Disability, Holidays, Personal Time Off and 401K & IRA and more.
About Fives Group
Fives Group, headquartered in Paris, France, is an industrial engineering group founded in 1812 that designs and supplies machines, process equipment and production lines for the world's largest industrial groups including the aluminum, steel, tube and pipe, glass, automotive, aerospace, logistics, cement, and energy sectors. In 2018, Fives achieved sales of $2 billion with a team of close to 8,500 employees and a network of over 100 operational units in over 25 countries.
Summary:
We are looking for a skilled Service Coordinator to provide customer service, administrative, and clerical services. Service Coordinator duties include ensuring accuracy and efficiency of operations, processing and monitoring service work and reports, and dispatching field service technicians for customer assignments.
Job Responsibilities:
- Technical report writing – put reports together. Techs will write report and then Service Coordinator will type them up and file them in the system.
- Coordinating labor and service tech for service calls
- TechPro for technical reports
- ControlBoard service/labor calls/planning
- Work Hours: 7:30a-4p M-F, in-office 100%
- Proven working experience in dispatching, customer service or office administration
- Data entry skills along with a knack for accuracy and efficiency
- Intermediate MS Office experience
- Customer Service skills
- High degree of accuracy and attention to detail
- High School diploma
Benefits:
Hired employees will receive great benefits along with an extremely competitive compensation package. Benefits include Health, Dental, Vision, Life, Disability, Holidays, Personal Time Off and 401K & IRA and more.
Source : Fives