COMMUNITY BRIDGES IS GROWING AND WE WANT YOU TO JOIN OUR TEAM!

***$1,000 Sign-On Bonus***

Community Bridges is looking for 2 full-time Service Coordinator of Self-Directed Services!

We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with developmental disabilities within their own communities. Building on the strengths of over 1,100 individuals in the greater Capital Area and their families, we work to identify barriers of access to find creative solutions to develop meaningful community engagement.

The Service Coordinator of Self-Directed Services assists individuals and families through education and support to develop and achieve their personal visions. They are responsible for all aspects of operation of Self-Directed services, ensuring that each child/family receives services that are specifically tailored to the individual and his/her family. Ensuring that state and federal statues/regulations, as well as agency policies and procedures are upheld throughout the delivery of services. Responsible for the management of service operations, service coordination, family collaboration/partnership.

This is accomplished by sharing information, and making referrals to various local, state, and federal resources; through collaboration and advocacy with those resources on behalf of families/individuals; linking families to education and training opportunities and developing short and long-term person centered futures planning to identify goals, and initiate actions to make those goals a reality.

Qualifications:

• Education: Associate's Degree required.
• Experience: Two years' experience in human services, developmental services, special education, or a related field required.

Compensation and Benefits:

There is a $1000 sign-on bonus for this position - $500 will be paid at the time of hire and $500 will be paid after 6 months in the role. *Please note, sign-on bonuses are for new hires only. Re-hires and transfers are not eligible at this time.

Paid Time Off: For a full-time employee working 40 hours a week, 264.16 hours of Paid Time Off is received per year! PTO days will increase over the years based on longevity and there is no waiting period to start using your PTO!

Insurance: Medical, Dental, Vision, 403b with 1% company match, Excellent Paid Time Off, Life Insurance, Employer-paid Short Term Disability, and Employer paid Life Insurance.

Mileage Reimbursement: Employees are reimbursed for approved mileage driven on the clock.

Paid Training: As an employee, you are paid your usual rate of pay while attending training!

Specific Duties and Responsibilities:

• Provide individualized type and level of supports to include, but not be limited to, direct support, personal care, which are consumer directed/determined to the extent the individual and family chooses.
• Maintain accurate record keeping and documentation on statewide and internal dashboards/platforms.
• Provides support to families, which are consumer directed/determined ,within the applicable rules and regulations, including but not limited to: home visits, information and referral assistance in accessing and/or applying for benefits; information and referral to community resources, information and advocacy with community resources as requested by the family.
• Meets with families to identify natural supports, current unmet needs, and future plans. Provides follow-up contacts as needed and requested by family.
• Maintains up-to-date, accurate information and knowledge of community resources, information, and referral.
• Engages families in the process of person-centered-planning to clarify the individual's personal values, preferences, and vision for the future, identify goals for the short and long-term that will assist families/individuals in making the necessary community connections for supporting their son or daughter; identify support roles and necessary actions to be undertaken.
• Facilitates ISA development including coordinating the meeting, determining responsibilities for providing services, assuring that goals are related to individuals desired future, and ensuring completion of necessary evaluations/assessments on behalf of the individual.
• Service Coordination duties to include facilitation of communication between service providers, individual, family, and Community Bridges, on-going review, monitoring, and evaluation of formal service provision, facilitation of service re-design as needed and requested.
• Performs all duties in a manner that demonstrates an awareness of the respect for each individual's legal, civil, and human rights-including maintaining confidentiality of information regarding the individual and family that ensures the respect and dignity of persons with a developmental disability.
• Provides all support and advocacy in a manner which takes into consideration the preferences of families and individuals and which actively encourages choice making and self-determination by the family and individual.
• Looks for opportunities and seeks creative ways to educate the community and to eliminate preconceived notions and stereotypes about persons with disabilities.
• Attends trainings and seminars as required.
• Assists in the orientation/training of new staff, which may include the role of mentor.
• Follows all applicable program policies and procedures of Community Bridges during the performance of these job duties.
• Arranges, as requested and necessary, ancillary services including the necessary documentation to obtain appropriate program funding and provide the necessary supporting documentation.
• Ensures compliance with applicable state regulations.
• Assists individuals and families to identify future support needs including maintaining waiting list profiles and waiting list contacts, clearly listing services needed but not currently available, and listing services to be provided without reference to program models.
• Assist families with finding direct service staffing in accordance to service plans and family/ and individual needs.
• Assist the family with the development, implementation and monitoring of program budgets as assigned.
• Performs other general administrative duties including the record keeping of individual files to include written progress notes, updating MIS database information, attending staff meetings, and participating in agency committees.
• Other duties as assigned.

Required Skills:

• Ability to communicate thoughts and ideas clearly and effectively in both verbal and written formats and in group or one-to-one settings.
• Ability to access community resources.
• Ability to advocate for, provide support and assistance to families and individuals and advocate for their rights.
• Ability to represent Community Bridges' services to the public and maintain a positive image to the community at large.
• Ability to work effectively as a member of a team and carry out team decisions.
• Ability to collaborate with individual families, team members and community citizens on behalf of each family/individual.
• Ability to frequently travel (access to personal vehicle during all scheduled work hours). Must possess and maintain a NH license and an acceptable driver's record in accordance with Community Bridges standards.
• Ability to acquire knowledge of Community Bridges mission, policies and procedures.
• Ability to acquire computer competencies.
• Ability to work a flexible work schedule and maintain all responsibilities.
• Must be able to physically conduct home visits.
• Must possess group process skills and the ability to facilitate large groups.
• Working knowledge of behavioral strategies.
• Working knowledge of supports and services for individuals who may possess psychiatric disorders and acquired brain disorder and their impact.
• Be familiar with the functions and regulations of ancillary support systems.

Work Environment and Physical Demands:

• Work Environment- Occasionally hectic with occasional periods of high stress. Occasional to moderate short deadlines and coverage require flexibility in schedule.
• Physical Demands- Must be able to sit or stand at a workstation.

Travel:

Ability to travel and have access to personal vehicle during all scheduled work hours. Must possess and maintain a NH license and an acceptable driver's record in accordance with Community Bridges standards.

Locations Community Bridges Supports:

Main Headquarters Location: Concord, NH

Allenstown, Andover, Boscawen, Bow, Bradford, Canterbury, Chichester, Concord, Danbury, Deering, Dunbarton, Epsom, Franklin, Henniker, Hill, Hillsborough, Hopkinton, Loudon, Newbury, New London, Northfield, Pembroke, Pittsfield, Salisbury, Sutton, Warner, Weare, Webster, Wilmot, Windsor.