Service Coordinator - NV5

Overview

NV5 is seeking a Service Coordinator for our GRS Group who will play a critical role in supporting the successful delivery of Environmental, Engineering, and Seismic reports, as well as Operations & Maintenance (O&M) Plans.

In this role you will partner closely with Project Managers, Staffing Coordinators, and other team members to ensure projects are seamlessly executed, while maintaining the highest level of accuracy, organization, and client satisfaction. You’ll be empowered to manage multiple projects at various stages, maintain essential project documentation, and deliver exceptional service to both clients and vendors. 

 At NV5, we are passionate about Delivering Solutions and Improving Lives. Joining our team means contributing to impactful projects that make a real difference in communities. If you’re a proactive problem-solver with a passion for project coordination and client service, we invite you to apply! 

Responsibilities

• Initiate projects by setting up the correct report templates in NV5’s report writing system.
• Purchase and upload environmental databases and historical information for Phase I Environmental Site Assessments (ESAs).
• Ensure all project-related files are organized and maintained on the server.
• Edit and assemble technical reports and O&M Plans with attention to detail.
• Incorporate and resolve non-technical client feedback, ensuring timely and accurate project delivery.
• Monitor project status and alert Project Managers of any discrepancies or issues with data or templates.
• Serve as a liaison between clients, vendors, and internal team members.
• Proactively provide updates, request clarification when needed, and deliver solutions that meet client expectations.
• Assist Client Managers with tasks related to the entire product lifecycle, from initiation to delivery.
• Manage multiple projects simultaneously, prioritizing tasks to meet tight deadlines.
• Provide general administrative support to the GRS team, ensuring smooth and efficient workflows.
• This role is listed for our Irvine, CA office, but remote work is a viable option evaluated on a case-by-case basis. 

Qualifications

• Commitment to exceeding client expectations through prompt and proactive support.
• Ability to manage multiple projects, prioritize tasks, and stay detail-focused.
• Professional verbal and written communication skills to collaborate effectively with clients, vendors, and team members.
• Basic knowledge of environmental and engineering processes, with the ability to learn new systems and tools quickly.
• Flexibility to adjust to changing needs and deadlines in a fast-paced environment.
• Demonstrates a strong sense of responsibility and commitment to producing meaningful results.

The pay range for this California position is $22.00- $30.00 per hour; however, base pay offered may be higher or lower depending on job-related knowledge, skills, and experience of the candidate. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per California Senate Bill 1162. Base pay information is based on market location. Applicants should apply via the NV5 careers site.

NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.