Service Coordinator - Bilingual - Home Care - Able Health Care Service

Here follows information about the position:

• Service the needs of the patient/client. Focuses on meeting their needs.
• Follows the company approved standardized process when scheduling patient/client care and documents patient /client schedules on Able’s scheduling form.
• Maintains complete and accurate patient/client schedules, including the amount, frequency and duration of services authorized in the plan of care.
• Validates accuracy of schedule on a weekly basis and assists the payroll department in reconciling time-slip deficiencies and problems as needed.
• Documents all requests for changes in caregivers, logs all complaints received, and records the results of all customer satisfaction calls.
• Other duties as needed.

• High School diploma (or equivalent) preferably bachelor’s degree, and three years related experience in health care delivery or business.
• Prior scheduling experience in a customer service setting is preferred and data entry or word processing experience is required. 
• Strong leadership, human relations, communications, and problem-solving skills are requisite.
• The ability to work under time pressures and manage multiple activities at one time are essential. 
• Familiarity with community resources and organizations is helpful.
• Bilingual Spanish required

• Salary range: $37,444 to $46,800 annually
• Leave time includes Paid Time Off, Sick and paid holidays
• Benefits include medical, dental, and vision
• Retirement savings – 401(k)
• Voluntary benefits – short term disability, life insurance and other products

• In-person; office