Service Coordinator - Amityville - Tandym

A nonprofit services organization in New York City is currently seeking a new Service Coordinator for a promising opportunity. In this role, the Service Coordinator will be responsible for providing high-quality, person-centered Rapid Re-Housing and Homeless Prevention services to low-income individuals and families who are experiencing homeless and housing instability.

About the Opportunity:

• Start Date: ASAP
• Assignment Length: Temp to Perm
• Schedule: Monday to Friday
• Hours: 8am to 4pm or 9am to 5pm

Responsibilities:

• Coordinate operations as part of the program management team in the LI Continuum of Care, providing regular updates to community stakeholders at P1 meeting
• Support program implementation efforts across the full service region (NYC and Long Island)
• Develop the Service Coordination team schedules, assignments, target dates and other aspects of assigned work
• Provide program and professional supervision and work with staff to address areas of improvement and opportunities for professional development
• Monitor outcomes and delivery of core supportive services and referrals (e.g., Housing Stability Plans, Service Coordination that follows a Progressive Engagement Model, income support services, referrals for essential services such as legal aid, healthcare, etc.)
• Assist with accreditation reviews, monitoring visits and program audits
• Prioritize and manage multiple projects simultaneously and following through on issues in a timely manner.
• Assist in the implementation and development of best practices in the field
• Maintain a small caseload of participants, as needed
• Conduct fieldwork up to 40% of the work week, including home visits, VA and shelter meetings and other community-based work
• Perform other duties, as needed

Qualifications:

• 3+ years of experience in a Human Resources and/or a related role
• Associate's Degree
• Proven expertise in Program Management and Trauma-informed supervision of staff, managers and program operations
• Microsoft Office proficient

Desired Skills:

• 2+ years of experience in a Supervisory role
• Bachelor's Degree in Human Resources
• Experience working with low-income individuals and families; cultural competency and sensitivity in working with persons from diverse populations
• Experience navigating the complex service systems targeted to low-income families and veterans