Service Center Technician - Aaron's Inc
Auburndale, FL
About the Job
Summary
To perform accurate diagnoses and repair of consumer electronics and appliances in the Service Center. Properly complete all necessary service orders / paperwork associated with the repair. Calculate estimates on all non-warranty repairs. Research product, part information and determine warranty status.
Should Include:
• Knowledge of most common consumer electronics and/or appliances
• Experienced in trouble shooting to modular level
• Ability to read schematics, research part and product information
• Basic PC skills with the ability to navigate service software and vendor websites
Duties and Responsibilities
• Ensures accurate documentation of service orders
• Maintains a safe and clean work environment
• Performs repairs in accordance with manufacturer specs and in a timely efficient manner
• Communicates with retail store associates on product usage and training
Education and Experience
• No minimum experience required
• 2 years of technical experience preferred
• Type I EPA Certification preferred for appliance technicians
Required Skills and Competencies
• Strong time management skills
• Strong mechanical aptitude
• Strong PC skills
Physical Requirements
Hearing/Speaking:
Effective communication with associates, supervisors/managers, and customers as required Bending/Stooping:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Climbing:
• Not Present Lifting:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Lifting Weight:
• Ability to lift-up to 40 lbs. independently and greater than 40 lbs. with assistance
Pushing/Pulling:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Sitting:
• Occasionally (activity or condition exists up to 1/3 of time)
Standing:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Walking:
• Frequently (activity or condition exists from 1/3 to 2/3 of time
To perform accurate diagnoses and repair of consumer electronics and appliances in the Service Center. Properly complete all necessary service orders / paperwork associated with the repair. Calculate estimates on all non-warranty repairs. Research product, part information and determine warranty status.
Should Include:
• Knowledge of most common consumer electronics and/or appliances
• Experienced in trouble shooting to modular level
• Ability to read schematics, research part and product information
• Basic PC skills with the ability to navigate service software and vendor websites
Duties and Responsibilities
• Ensures accurate documentation of service orders
• Maintains a safe and clean work environment
• Performs repairs in accordance with manufacturer specs and in a timely efficient manner
• Communicates with retail store associates on product usage and training
Education and Experience
• No minimum experience required
• 2 years of technical experience preferred
• Type I EPA Certification preferred for appliance technicians
Required Skills and Competencies
• Strong time management skills
• Strong mechanical aptitude
• Strong PC skills
Physical Requirements
Hearing/Speaking:
Effective communication with associates, supervisors/managers, and customers as required Bending/Stooping:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Climbing:
• Not Present Lifting:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Lifting Weight:
• Ability to lift-up to 40 lbs. independently and greater than 40 lbs. with assistance
Pushing/Pulling:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Sitting:
• Occasionally (activity or condition exists up to 1/3 of time)
Standing:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Walking:
• Frequently (activity or condition exists from 1/3 to 2/3 of time
Source : Aaron's Inc