Service Center Manager with Power Generation, Coolers, Chillers - Macpower Digital Assets Edge Private Limited (MDA Edge)
Phoenix, AZ 85043
About the Job
Must-Haves:
- Management of Technicians.
- Knowledge of Power Generation, Coolers, Chillers.
- Experience running a $10 million service center.
Nice-To-Haves:
- Strong KPI experience for service personnel.
- Financial Budgeting and Profit and Loss.
- Leadership skills running service center.
- Managing service technicians and equipment.
Job Summary:
- This role is responsible for managing/supervising experienced professionals who exercise latitude and independence in assignments.
- You will focus on policy and business plan implementation for short-term results (1 year or less).
- Set goals and objectives for team members to achieve operational/Job Family Group results.
- Manage projects and processes that are moderately complex with little oversight.
Here are some of the perks and rewards:
- Competitive compensation
- No cost medical plan option available
- Paid training programs and tuition reimbursement.
- Sales career growth potential in expertise, leadership, and across territories
- Safety-focused culture
- Benefits: Dental Insurance, Medical Insurance, Vision Insurance, Life Insurance, Retirement, Paid Time Off, 20% annual bonus, Partial Relocation.
What you'll do:
- Managing significant repairs and overhauls on time, to standard, and within agreed budgets for specific maintenance and overall department budgets.
- Ensure the fleet's timely maintenance, availability, and reliability for deployment.
- Ensure accuracy of Fleet Readiness, utilization, inventory, and other related information.
- Responsible for Fleet test and turn.
- Ensure completion of PM servicing & oil sampling.
- Drive Retrofit and checklist completions.
- Accountable for Parts supply and core returns.
- Support the serialized Physical Assets Verification (twice yearly) exercises and ensures consistency of data in Movex and fixed asset registers.
- Accountable for delivery on all key operations metrics such assets in service, on-time service completions, etc.
- Drive HSE issues through high personal involvement and visibility.
- Develop strong working relationships and good communications with stakeholders.
- Audit and make recommendations to ensure that all facilities are operated and maintained in line with the Company's Global Service Centre Management Standards.
- Responsible for technician supervision and deployment through planning and scheduling.
We're experts, which means you'll have the following skills and experience:
- Minimum of an associate degree or relevant experience.
- 5-10 years' experience in planning, forecasting and managing service centers Technicians.
- Knowledge of Power Generation, Coolers, Chillers
- ERP and CRM knowledge
- Professional and effective communication skills with a high level of self-motivation, energy, accountability, and commitment.
- Ability to prioritize and respond with the appropriate sense of urgency.
- Proven Customer focus with a strong sense of urgency for creative solutions.
Source : Macpower Digital Assets Edge Private Limited (MDA Edge)