Service Center Administrator - Sulzer USA Inc.

Service Center Administrator

About Us:

Sulzer, a dynamic and customer-focused service center specializing in Pump repairs and equipment maintenance. Our team is committed to delivering exceptional service to our clients, and we’re seeking a skilled Service Center Administrator to join us.

Location: Aurora, Colorado

Compensation: $25.00 Per Hour - $30.00 Per Hour (DOE)

Role and Responsibilities:

As a Service Center Administrator, you’ll play a crucial role in ensuring the smooth operation of our service department. Your responsibilities will include:

1. Customer Relations:
   • Greet and assist customers with a friendly demeanor.
   • Coordinate appointments and services efficiently.
   • Handle customer inquiries and concerns promptly.
2. Administrative Support:
   • Process service-related paperwork accurately.
   • Maintain billing records and invoices.
   • Assist with light bookkeeping duties.
3. Payment Processing:
   • Collect payments from customers.
   • Complete payment transactions accurately.
4. Collaboration:
   • Work closely with the service manager to optimize service operations.
   • Support the service team in achieving high standards of customer satisfaction.

Qualifications:

• High school diploma or equivalent (additional training or education is a plus).
• Background in administrative support or customer service.
• Proficiency in common office software programs (e.g., Excel).

Your Benefits:

• 15 days of paid time off and 12 company-paid holidays.
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability.
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave.
• Gym re-imbursement

If you’re passionate about providing outstanding service and thrive in a fast-paced environment, we’d love to hear from you! Apply now and become an integral part of our service center family.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.