Service Cashier - NRH - Five Star Ford North Richland Hills

Pack Auto Group believes our success is attributed to our employees. Since 1980, we have continued to grow our business and culture while holding true to our core values of fun, integrity, caring, self-discipline and continuous improvement.

We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers.  Dominating our share of the market in the sales and servicing of Ford products in the DFW market while maintaining a top ranking in customer service, employee satisfaction and owner loyalty. Who we are and how we do business in defined in our Core Values, Vision and Mission statements.  

If interested in becoming part of our award-winning team, apply below!

BENEFITS:

• Matching 401(k)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long- and Short-Term Disability Insurance
• Life insurance
• Critical Illness
• Hospital Indemnity
• Accident Insurance
• Paid vacation for full time employees
• Employee discount on cars, parts and service
• Drug Free Work Environment
• Saturday lunches are provided.
• We’re passionate about our culture.

RESPONSIBILITIES:

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct consumer to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Filing (Service Repair Orders)

REQUIREMENTS:

• Ability to communicate customers' interests needs and requests to management. 
• Professional personal appearance
• Excellent customer service skills
• Full-Time Position
• 11:00 a.m. to 7:00 p.m. Monday-Friday
• 7:00 a.m. to 4:00 p.m. every other Saturday

DISCLAIMER

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Pack Auto Group and its employees.