Service Assistant - BJ's Restaurants, Inc.
Orland Park, IL 60462
About the Job
Business Unit: |
BJs Restaurants |
Title: |
Service Assistant |
Location: |
Orland Park # 629 |
City: |
Orland Park |
Metro Area: |
Chicago/Gary/Kenosha |
State: |
IL |
Postal Code: |
60462 |
Description: |
Title: Service Assistant Status: Part Time / Non-Exempt Purpose/ Summary: To assist servers in providing exceptional service while maintaining dining room cleanliness and clearing and setting table within 2 minutes. Duties & Responsibilities: Service Execution o Perform station opening/closing duties each shift o Set up/break down and continual maintenance of Service beverage areas o Restock glassware in service area and bar area o Restock ice o Polish silverware used in silverware roll-ups o Roll silverware o Clear and clean all plates and glassware from tables o Reset tables in a timely manner to ensure all guests can be sat within 2 minutes of the last table leaving ( worded strange) o Ensure tables are being set according to BJ’s guidelines for tables, booths and bar tops o Make sure the chairs and floors around tables are clean o Bring all dishware to the dishroom o Help ensure that plate ware decoy system is being followed in dish room o Maintain continuous restroom checks Operational Execution o Assists with pre-clearing plates at tables o Assists with beverage refills o Assists with wrapping of leftover food following BJ’s wrapping procedures o Strong understanding of Clearer and Setter responsibilities o Strong understanding of “Zoning” as it applies to Service Assistant job duties o Strong understanding of financial responsibilities with breakage o Notifies manager of any problems with equipment or breakage that would affect the supply of necessary items for service o Notifies the manager of any guest complaints no matter how small it may seem o Able to prioritize o Maintain personal health and sanitation standards o Review work procedures and operational problems in order to determine ways to improve service, performance and safety. o Maintain clean uniform and understands that he/she is always on stage o Attendance in mandatory meetings , training and workshops o Ensure 100% compliance with all Company policies and laws, including health and safety standards o Ensure compliance with BJ’s Code of Ethics, Integrity and Conduct, BJ’s Seven C’s, and BJ’s Principles of Professional Service Necessary Skills and Requirements: o Must be 18 years of age o Ability to work in a fast paced environment o Experience working in a team orientated environment o Knowledge of principles for dealing directly with the public o Ability to read and understand information and ideas presented in writing o Good communication skills o Ability to absorb and retain information quickly o Essential hand/eye coordination o Mature judgment in handling all matters o Excellent organization and problem solving skills o Standing and walking during entire 8 hour shift o Reaches, bends, stoops, lifts o Must have the ability to lift up to 60 pounds in weight on a semi regular basis o Ability to speak, read and write English Proof of eligibility to work in the U.S. required. Equal Opportunity Employer BJ’s Restaurants, Inc. participates in E-Verify. |
Apply Now |
Source : BJ's Restaurants, Inc.