Service Advisor - Kenny Ross Mazda
North Huntingdon, PA
About the Job
Kenny Ross Mazda
The Service Advisor is responsible for scheduling service work, establishing written service estimates, and providing ongoing communication with the customer on the status of repair orders.
We offer:
- Top Pay for Top Talent! Tell us about your experience at your interview!
- Paid training
- Medical, Dental and Vision Insurance
- 401(k) retirement plan
- Paid Vacation / Sick time
- Fast-paced, friendly work environment
- Excellent work/life balance
Responsibilities - Service Advisor:
- Schedule appointments for service/maintenance/recall work
- Greet customers and inspect their vehicle
- Advise customers about necessary/suggested services and costs
- Follow the status of the customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Provide a completely satisfied customer experience
Qualifications - Service Advisor:
- Prior dealership experience
- Good customer service and communication skills
- Works well in a fast-paced environment
- Professional appearance and a positive attitude
- Must pass pre-employment testing to include background checks, MVR, and drug screen.
Source : Kenny Ross Mazda