Service Advisor/Consultant - Sunset Cadillac of Venice

Due to our senior Service Advisor retiring, Sunset Cadillac of Venice is looking for a Top-Performing Service Advisor to take his place. We need someone who will be able to take over a large book of business, so 3 years of dealership experience is required. Luxury brand experience a plus.

Why should you make the move to Sunset Auto Group?

• Work-life balance - we are closed evenings and every Sunday
• Honesty and integrity - our company is committed to doing business the right way
• Professional, relaxed work environment - we have a team willing to back each other up
• Local, family-owned business that cares about the community and the employees
• Why would you work anywhere else?

Sunset Automotive Group is looking for automotive professionals who are looking for a long-term career instead of just a job. Once people find us, they tend to stay. We believe this is due to our family atmosphere and commitment to taking care of our clients and our team. Come check out the Sunset difference for yourself!

Automotive Service Advisor Duties

The Service Advisor is responsible for clear communication of vehicle issues and needs between our valued service clients and the service team. A great service advisor will do the following:

• As the first point of contact for automotive service customers, show outstanding customer service.
• Use active listening to engage and understand the customer's vehicle issues and concerns.
• Create repair order and communicate vehicle needs clearly to service technician.
• Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work.
• Follow up on vehicles throughout the repair process, keeping customer updated.
• Interact with customers, vendors, and technicians in a professional manner at all times.

Automotive Service Advisor Requirements

• Proven track record as a professional automotive service advisor, 3 years or more preferred
• Must have outstanding customer service skills.
• Experience selling automotive service to luxury vehicle clients
• Reynolds & Reynolds experience helpful.

Sunset Automotive Group Benefits

In addition to working with a great team in a great company, we offer the following suite of benefits:

• Commission based pay plan with outstanding earning potential
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Life and Disability Coverage
• Paid Time Off - one week available after 6 months, second week after one year
• Company-paid Factory Training
• Employee Discounts at all Sunset locations
• Pay Plan based on experience
• And more!

If you are looking for a place to work where you will have opportunities for growth and be appreciated, this might be the place for you! Enjoy your job and the people you work with at Sunset Automotive Group.