Service Advisor - Merlin Complete Auto Care - Carol Stream

Do you have a talent for customer service and a knack for connecting with people? Would you like to grow within the auto repair industry? We're Merlin Complete Auto Care, and we're hiring a full-time Service Advisor to help drive sales at our Carol Stream, IL shop! Come be the primary point of contact for our customers and become an essential part of our day-to-day. Keep reading to learn more about this entry-level role!

WHY SHOULD YOU JOIN US?

Depending on experience, you earn $15.00 - $25.00/hour. You can also make commission!

We also offer terrific benefits such as:

• Health insurance
• 401(k) plan with up to 6% match
• Paid holidays
• Paid time off (PTO)
• Company lunches

WHO ARE WE?

Merlin Complete Auto Care has been a trusted name in the automotive industry since 1975, offering a full range of repair and maintenance services to our valued customers. Our mission is to provide top-notch customer service and expert automotive solutions while fostering a positive and inclusive work environment for our employees. At Merlin Complete Auto Care, we believe in investing in our team members' growth and development, offering ongoing training and career advancement opportunities. Join our team and become part of a company that values integrity, teamwork, and excellence in everything we do!

WHAT ARE THE HOURS?

Working hours are from Monday - Friday, 8:00 am - 6:00 pm and Saturday, 8:00 am - 3:00 pm. You have Sundays and one weekday off.

WHAT DO YOU DO?

As an entry-level Service Advisor, you provide excellent customer service to clients in need of auto repairs and maintenance. With a positive attitude, you learn about our customers' automotive needs, recommend additional services, build detailed service tickets, and maintain open communication with the repair technicians.

You facilitate vehicle flow and support smooth workdays, playing a key part in our success and customer satisfaction. Before letting the customer drive away, you double-check the work and ensure inspections are properly performed. Attentively, you generate estimates, manage our inventory, handle cash transactions, and maintain our records. You're motivated to achieve total customer satisfaction and meet sales goals!

IS THIS THE PERFECT OPPORTUNITY FOR YOU?

• Customer service skills
• Computer proficiency and ability to learn new software

This entry-level position is the perfect opportunity for you to advance your career with a skilled and collaborative auto repair team. Use our initial application to take your first steps toward becoming our Service Advisor!