Service Advisor / Automotive Service Consultant at 495 Chrysler Jeep Dodge, Inc
Lowell, MA
About the Job
Automotive Service Advisor
495 Chrysler Jeep Dodge Dealership is looking for experienced Service Advisors to join their industry-leading service team!
Start your career with Chrysler today!
Job Responsibilities:
- Consult and interpret customer needs for the mechanics
Serve as the primary point of contact for all automotive service and repair matters - Understand customers’ problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics
- Continuously keep the customer updated on repair needs and completion times