Service Advisor - Miracle Nissan of Augusta

Family-owned dealership.  We take great pride in the way we manage our dealerships. We want to be a part of the community, not just another new and used car dealer. We have a mission statement that is the foundation of our philosophy:

"Meeting Expectations is our business, Exceeding them is our Goal"

We know everyone has a choice and everyone has expectations, we also know it is our job to earn your business.

What We’re Looking For

We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer

• Highly productive shop
• Heated shop
• Shop equipped with the newest technology and equipment
• Clean and professional work environment
• 401K with match
• Life insurance
• 24 hour access to group doctors
• Chaplin services
• Medical/Dental Insurance

Responsibilities

• Greets customers promptly
• Obtains customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determines and recommends needed maintenance base on age, mileage, and vehicle history
• Prepares complete and accurate estimate of cost for labor and parts
• Establishes follow-up time
• Monitors the progress of each vehicle throughout the day, updating customers frequently
• Verifies that final invoice reconciles with work performed on the repair order
• Explains all completed work and charges to customers

Qualifications

• Minimum 3 year experience in a service advisory role required
• Ability to work hard with limited supervision
• Must be able to manage in a fast-paced work environment
• Knowledge of automobiles
• Positive attitude
• High volume mentality
• Must be able to pass pre-employment screens (Background & Drugs)