Service Advisor Assistant - Mercedes-Benz of Chicago

Your next opportunity awaits at Mercedes-Benz of Chicago. We are hiring a Service Advisor Assistant to join our team.

The Service Advisor Assistant is responsible for providing administrative support to the department and customer service to our guests. This role provides on-the-job learning and exposure to the inner workings of the departments within an automotive dealership. If a career in the automotive industry interests to you, this role is a great first step.

Responsibilities

• Greet and assist guests upon arrival for their visit to the service department
• Provide administrative support for the Service Department
• Receipt and close repair orders and act as a cashier confirming accuracy of payment and issuing receipts and accompanying paperwork as needed
• Interact with each customer and follow up as needed in a timely and effective manner
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately.

Qualifications

• Valid in-state driver's license and clean driving record
• High School Diploma or equivalent
• Previous experience in a related role preferred

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance