Service Advisor - Kenny Ross Ford

Kenny Ross Ford - Adamsburg

The Service Advisor is responsible for scheduling service work, establishing written service estimates, and providing ongoing communication with the customer on the status of repair orders.

We offer:

• Top Pay for Top Talent! Tell us about your experience at your interview!
• Paid training
• Medical, Dental and Vision Insurance
• 401(k) retirement plan
• Paid Vacation / Sick time
• Fast-paced, friendly work environment
• Excellent work/life balance

Responsibilities - Service Advisor:

• Schedule appointments for service/maintenance/recall work
• Greet customers and inspect their vehicle
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer to assure all concerns are addressed
• Provide a completely satisfied customer experience

Qualifications - Service Advisor:

• Prior dealership experience
• Good customer service and communication skills
• Works well in a fast-paced environment
• Professional appearance and a positive attitude
• Must pass pre-employment testing to include background checks, MVR, and drug screen.