Service Administrator at JobsRUs.com
Chesapeake, VA
About the Job
JobsRUs.com is seeking to hire a Service Administrator for our client in Chesapeake, VA!
Benefits Available!
Weekly Pay!
Pay Rate - $24.50/hr
1st Shift: 7:30am-4:30pm
Job Description
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
Seeking someone with at least 2 years of experience. Someone with experience as a service writer or service technician would be a great fit. Please ensure the soft skills are looked at as they need to blend in well with the team and treat customers with respect.
Key Responsibilities:
Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
Assesses customers needs and gathers pertinent information.
Creates basic work orders in appropriate systems.
Provide some status updates to customers, as requested.
This candidate focus should be on customer service. Please see some of the role competencies to be successful in this role.
• Greeting customers
• Mechanical knowledge
• Attention to detail (Notations)
• Phone etiquette
• Starting repair order from start to finish
• Scanning and uploading data
• Price quotes
• Multi-tasking
• Customer service
Top 3 Skills
1.Organization
2.Customer service
3.Communication
Benefits Available!
Weekly Pay!
Pay Rate - $24.50/hr
1st Shift: 7:30am-4:30pm
Job Description
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
Seeking someone with at least 2 years of experience. Someone with experience as a service writer or service technician would be a great fit. Please ensure the soft skills are looked at as they need to blend in well with the team and treat customers with respect.
Key Responsibilities:
Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
Assesses customers needs and gathers pertinent information.
Creates basic work orders in appropriate systems.
Provide some status updates to customers, as requested.
This candidate focus should be on customer service. Please see some of the role competencies to be successful in this role.
• Greeting customers
• Mechanical knowledge
• Attention to detail (Notations)
• Phone etiquette
• Starting repair order from start to finish
• Scanning and uploading data
• Price quotes
• Multi-tasking
• Customer service
Top 3 Skills
1.Organization
2.Customer service
3.Communication