Service Admin - Genesis of Southwest Houston - Group 1 Auto

CONSIDER A CAREER WITH US!

Genesis of Southwest Houstonis part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified SERVICE ADMIN to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Requirements

• Previous dealership experience is a plus
• CDK, XTIME and TSD experience preferred
• Outstanding communication skills both verbal and written.
• Professional appearance and outstanding work ethic.
• Great attitude with a high-energy personality.
• Superior customer service skills.
• Self-starter and self-motivated.
• Ability to work well in a process-driven environment.

Job Duties

• Maintain confidentiality of company information at all times.
• Maintain confidentiality of customer nonpublic information at all times.
• Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.
• Transfer the appropriate information from each repair order hardcopy to the soft copies (reconcile the repair orders).
• Calculate the material (or shop supplies) charge applicable for each repair order.
• Collect the total retail charges from the customer in cash, check or authorized charge account.
• Provide the customer with the proper change and/or receipts.
• Properly document charge purchases according to the policies established by the office manager.
• Calculate and enter the warranty charges applicable.
• Complete the accounting section of the repair order as directed by the business manager.
• File repair orders as directed by service department management.
• Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available.
• Follow Service Loaner Assistant process as established
• Other related duties as assigned by management

Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

We are an Equal Employment Opportunity Employer.