Service Account Manager - RELOCATION PROVIDED - Encore Electric, Inc.

**Description** **Overview:** The Service Account Manager develops long-term relationships with existing and prospective clients, promoting Encore's full range of products and services at desired revenue and margin levels. **_Come enjoy all of the amazing things the State of Montana has to offer! Open landscapes along with tons of outdoor activities. We are offering a generous relocation package for the right candidate._** **Compensation Range for this Role: $89,000 to $115,000 DOE** + Encore is a legacy company that has a strong preference of promoting from within our workforce. You will have a career path! + Aggressive Employee Referral Program! + Get technical, safety, personal finance, and leadership training through "Encore University". This program is at no cost to our employees. + Receive Paid Time Off (PTO) and all major holidays. + An employee assistance program that includes counseling, legal and financial advice. + A retirement plan, including an employee-matched 401(k). + Short-Term, Long-Term Disability and Life Insurance. + You will have access to Medical, Dental, Vision Insurance. We have Benefit Programs that start at no cost to our employees! **General Responsibilities:** + Maintain open communication lines with all working relationships + Follow up to ensure items for which the job is accountable are performed + Earn and maintain customer's trust + Uphold the core values of the organization + Work well with others to accomplish the mission of the organization and of the job **Specific Responsibilities** : Sales + Employ a selling strategy focused on improving the client's business operation, allowing them to achieve their key strategic goals + Develop client-specific technical knowledge and operational expertise in order to propose relevant solutions + Promote Encore offerings persuasively, persistently, and confidently to all clients (existing and prospective) while attaining optimal profit levels + Differentiate Encore services from competitors based on benefits to the customer Systems & Processes + Create thorough, high quality estimates, proposals and cost/benefit analysis when applicable + Obtain supervisor's pricing approval on proposal over $50,000 prior to presenting to the client + Upon bid award, prepares complete and accurate turnover packet and initiates a turnover meeting with the appropriate operations manager + Gain approval of contract terms and conditions by upper management + Maintain tracking log of sales effort + Participate in sales meetings and various forms of sales training as directed by manager Relationship - Management + Maintain current profile of key assigned clients including key client staff + Pursue tiered relationships with all key clients + Perform annual audit of clients business / facility + Conduct periodic reviews of activity with client to ensure full satisfaction + Inform supervisor of any significant client concerns + Refer leads to other departments within Encore Relationship - Development + Maintain relationships with construction operations and project development groups + Solicit support from internal staff to ensure new client satisfaction Financial + Attain revenue and margin goals as established with management + Participate in collections of accounts receivable as requested Other duties as may be assigned **Knowledge, Skills, and Abilities:** Knowledge of: + The National Electrical Code and other relevant local codes + Encore Electric's full range of products and services + Encore Electric's pre-planning and pre-fabrication methods + Encore internal systems and processes relevant to your function + Tracking numbers and bits of data relevant to the work assignment Skill in: + Effective written and oral communications to adequately share information and achieve a complete and accurate understanding + Qualifying potential clients/events + Networking + Working within a Team environment + Multi-tasking + Use of computer and software essential to perform job (Microsoft Office Suite, Estimating, DCI Spectrum, basic design) + Estimating labor and materials to perform field installations + Technical electrical skills - design and troubleshooting + Electrical Installations - methods and procedures + Design and Managing complex projects, breaking them down to their component levels + Organizing work to accomplish tasks + Establishing and maintaining effective working relationships with customers, vendors, consultants, management, and employees + Performing in situations with high expectations of quality and delivery + Conflict resolution + Adapting to new and changing requirements, environments, and/or information. + Anticipating various resources needed to complete required tasks + Directing others + Prioritizing and reporting to meet job needs **Physical Requirements:** + Climbing + Crawling + Driving + Kneeling + Lifting (up to 50 lbs) + Sitting + Standing + Stooping + Vision acuity (near and far) + Walking **Requirements:** + High School Diploma or equivalent is required + Journeyman Electrician's License is also required + Five to ten years of trade experience is preferred **Benefits:** + Encore Electric provides excellent benefits for our employees, including: **medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.** + Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore's in house training program. + **This position is eligible for cell phone allowances and the short-term incentive program.** **Applications will close for this position on: January 31, 2025** _To request an accommodation during the application process, please contact_ HR@EncoreElectric.com _._ **Encore Electric, Inc. is an EOE, including disability/vets.**