Server-Toro - JO Restaurant Group

Summary: The server’s main job function is to serve our guests in a timely, courteous and efficient manner; to continue to educate and enhance his/her knowledge of food and beverage so as to direct the guest through a knowledgeable and memorable experience and effectively collect the correct payment for our goods and services.

Job Duties:

• Greets guest within 2 minutes of being seated
• Take food and drink orders, answering question about food and drinks including method of preparation, portion size, ingredients and price
• Offers, suggests and inform the guests of products they may be unaware of to enhance their experience
• Deliver orders to the guest in a timely manner
• Anticipates guest needs and fulfills those needs courteously and efficiently
• Serves alcoholic beverages with respect to NYS laws of responsibility. Refills beverages following alcohol awareness procedures
• Ensures that all products served are rung accurately into the POS system
• Processes guest’s payments following appropriate accounting procedures for closing checks and collecting payment
• Actively promotes all special events held at the restaurant and in the company
• Actively attends all educational opportunities provided by management and continually seeks to learn and discover new information and knowledge of food and beverage
• Prepares thoroughly by performing all side work assignments before and after service
• Communicates to supervisor all significant matter and assist in prompt corrective action
• Train and assist with training of any and all new employees
• Maintains a respectful and cooperative working relationship with all other employees
• Maintains a professional, polished appearance
• Presents a positive and supportive image of the company
• Side duties include cleaning, stocking and maintaining all aspects of the restaurant

Required Skills and Qualifications:

• Outgoing, pleasant and cooperative personality
• Willingness to learn and share knowledge with others includes training new hires and support positions
• Effective communication skills
• High energy and flexible
• Ability to lift 30 pounds and to stand for 8 hours
• Ability to support and participate in a team oriented environment

Benefits:  

• 401K with employer match
• Competitive health insurance benefits (medical, dental and vision) available to members averaging only 24 hours per week
• HSA option available
• Supplemental insurance policies through AFLAC available
• Paid vacation, sick time and holidays
• Employee discount on food

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