Server - Shanghai Terrace - The Peninsula Chicago
Chicago, IL 60611
About the Job
The Peninsula Chicago is seeking a Server who is highly organized to work with our Shanghai Terrace restaurant and create a memorable guest experience.
- Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
- Grow within a diverse multi-outlet property.
- Exceptional health benefits package and 401(k) with company match.
Key accountabilities
- Responsible for all activities related to service of the Shanghai Terrace Restaurant, which includes preparation tasks, training and performing service as per standards set by the hotel.
- Perform friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all guests using correct service techniques.
- Perform pre-service and after-service procedures as per standard.
- Being able to explain all food and beverage items listed on the menu, including ingredients, methods of preparation and proper service.
- Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
- Responsible to daily take-out orders over the phone or in person
- Responsible for cash handling
- Attend and participate at all scheduled meetings and trainings.
- Give feedback on guest comments or complaints to the management.
General requirements
- Basic restaurant operation knowledge
- Minimum of 2-year experience in a hospitality service field
- Wine knowledge preferred
- Must have excellent organizational and communication skills
- Excellent written and spoken English
Benefits We Offer
- 10 vacation days per year
- 6 sick days per year
- 3 personal days per year
- 10 holidays days per year
- Complimentary employee meals
- Discounted parking
- Discounted and complimentary room nights at The Peninsula Hotels
- 50% restaurant discount
- 50% discount on spa services
- 25% discount on spa retail
- 80% company-paid medical, dental and vision coverage
- Complimentary life insurance
- Complimentary long-term disability
- Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.
Source : The Peninsula Chicago