Server - American Meals

Greets customers and serves food and beverage orders in a friendly and efficient manner

DUTIES

• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unnecessary dishes and utensils (i.e. follows the complete service cycle guidelines)
• Prepares appetizers, desserts and beverages for customers
• Greet and seats customers in the order in which they arrive and introduces feature of the day
• Collects payment from customers in accordance with established cash handling procedures
• Clears remaining items from tables; cleans and presets tables
• Performs cleaning and stocking duties as assigned
• Periodically assists other service personnel
• Resolves guests complaints and notifies management of any complaints received

Accountability

• Customers are greeted and served food and beverages in a pleasant and courteous manner, following company service cycle guidelines and timing standards

QUALIFICATIONS

• Must be able to observe and differentiate between monetary denominations
• Must be able to observe and ensure product is prepared and presented in accordance with company requirements
• Ability to communicate with guests
• Must have sufficient mobility to move and/or operate in work area
• Ability to lift and carry food trays weighing up to 25 lbs.
• Must meet all State, county and municipal regulations pertaining to health risk concerns about food handling