Server | Part-Time| Chickies & Petes - Allentown - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview:

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

 

This role will pay an hourly wage of $2.83 plus tips.

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 6/30/2024

 

About the Venue:

PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA and home of the Lehigh Valley Phantoms. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region’s largest events venue.

 

The amenities-packed PPL Center hosts more than 150 events each year, offering something for everyone, including the Lehigh Valley Phantoms, the AHL affiliate of the NHL Philadelphia Flyers, live concerts, family shows, trade shows, youth sports, high school and collegiate events, conferences, graduations, and so many more.

Responsibilities:

• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
• Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Pre-buses tables and full buses tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
• Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
• Possess valid RAMP certification or be willing to obtain one within a 60 day time-frame from date of hire

 

Qualifications:

• Experience working in a fast-paced, high volume environment preferred
• Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
• Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.

 

Strengthened by our Differences. United to Make a Difference.:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.