Server - Four Seasons Hotels Ltd.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Infinite perfect places in one perfect paradise. The modern embodiment of the spirit and soul of the Caribbean, this beachfront oasis is everything you could need in a luxury getaway. A place where smiles greet you as you step off the boat, where the crest of the sun over Nevis Peak sparkles on the waters of two oceans that meet but never cross, Nevis is a captivating combination of adventure, serenity and recreation that just waits for your discover.

Join Our Team

An exciting opportunity awaits you at the Four Seasons Resort Nevis! As the first and longest-standing Caribbean resort in the Four Seasons Hotels and Resorts portfolio, we are looking for dynamic team members to join us at this iconic property. Four Seasons Resort Nevis is seeking a Server with a passion for excellence and great enthusiasm for providing exceptional service standards. Come be a part of our tradition of more than 30 years of authentic Caribbean hospitality.

Four Seasons Resort Nevis is located on the western coast of the Caribbean Island of Nevis, the sister island to St. Kitts, and the birthplace of U.S. Founding Father Alexander Hamilton. A place where love and harmony are ever-present, Nevis is a spirited and soulful haven, where both serenity and adventure can be pursued endlessly. Our island home is beaming with natural beauty, from the green summit of Nevis Peak down to the sugar-soft sand of Pinney's Beach and our recently renovated resort offers 189 spacious rooms and suites, more than 83 luxurious villas, world-class dining with seven distinct restaurants and bars, a championship golf course, an award-winning tennis program, a serene Garden of Eden-like spa and much, much more.

The Four Seasons Resort Nevis is looking for suitable qualified applicants to fill the position of Server. The successful candidate will report to the Restaurant Manager.

Four Seasons Hotels and Resorts has been ranked FORTUNE magazine's 100 Best Companies to Work every year since 1998.

Overview

Are you excited about delivering the best Food and service to our guests? This position may be the perfect fit for you! It is more than serving food but rather providing an enjoyable Food & Beverage experience that exceeds the guest's expectations. Severs anticipate, customize, and service guest's needs before being asked and are knowledgeable about all available menu options. As our hotel is open 24/7, 365 days a year, we expect our Server to be flexible in working mornings, evenings, weekends, and holidays.

Essential Functions

• Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table promptly to ensure proper food quality. (40%)

• Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. (15%)

• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. (15%)

• Breakdown, clean, and set up of tables, buffets, and food stations. (10%)

• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as outlined in Empact. (10%)

• Work harmoniously and professionally with co-workers and supervisors. (10%)

Skills and Abilities

• Excellent reading, writing, and oral proficiency in the English language.

• 1-year food and beverage serving and/or related food and beverage experience.

• Above-average knowledge of wines, spirits, and mixed drinks.

Key Competencies:

Consistently demonstrates the following employee behaviors to:

• "Start with The Heart" by being caring and compassionate, aware and present and recognizing confidently.

• "Master Your Craft" by constantly learning, delivering with passion and being a brave problem solver.

• "Be You" by being genuinely yourself, honest and reliable and a committed team player.

All applicants must hold valid Work Authorization for St. Kitts & Nevis

We look forward to receiving your application!