Server - Aroma360

OVERVIEW:
We are crafting an unparalleled dining and lounge experience in the heart of Miami. Our meticulously curated multi-functional space will feature a world-class Omakase concept, a state-of-the-art listening lounge, and retail displays featuring products from our existing luxury lifestyle brand. Our culinary program will be overseen by award-winning Chef Bee of Naiyara, Oishi Thai, and many more. Chef Bee is a renowned figure in Miami, as his restaurants are known for having some of the most exclusive, hardest-to-obtain seats. Our projected opening is mid-December 2024.

JOB POSITION TITLE: SERVER, Hotel Collection Wine Bar

QUALIFICATIONS:

• At least two years of sales experience and proven track record in using inside

sales methods to generate leads and upsell

• Previous experience in luxury hospitality

REQUIREMENTS:

• Excellent customer service and people skills required

• High energy and stamina are required

• Ability to stay calm and work efficiently under pressure

• Ability to prioritize job duties and manage time effectively

• Strong verbal communication skills required

• Willingness to work evenings, late nights, and weekends as required

• Ability to read menus, safety documents, etc.

• Accurately taking orders for food and drinks, and communicating menu items to

customers

• Promptly delivering food and drinks to tables

• Communicating with the kitchen to help process orders and accommodate special

requests

• Processing payments accurately and quickly using a variety of payment methods

• Setting tables with glasses, tableware, condiments, napkins.

• Greet guests, make an experience, and provide exceptional service.

• Explain the menu, including sushi and Japanese cuisine, and help guests choose

• Serve food and drinks, and ensure the serving station is stocked

• Understand the technical relationship between the sushi chef and dining room, and be  accountable for all technical aspects of service

• Anticipate guest needs and communicate them to the team

• Always maintain a positive attitude

• Have good communication skills and work well with the entire staff

• Be organized and great at prioritizing

• Ability to quickly immerse yourself in the details of the new product

• Excellent communication skills and interpersonal skills to engage potential

customers, listen, build rapport, assess customer needs, and quickly adjust a pitch

to changing dynamics of the interaction

• Good time management skills